Privacy Policy

Information We Collect

We collect information you provide directly when you complete the contact form on this website. This includes your name, email address, phone number, business name, and the details you share about your accounting needs.

If you subscribe to tax updates, we collect your email address, optional first name, consent confirmation, and the page where the signup was submitted.

We use Plausible Analytics to understand aggregate website traffic, including page views, referral sources, browser type, device type, and approximate location at the country or regional level. Plausible does not use cookies, does not create persistent visitor identifiers, and does not track visitors across websites.

How We Use Your Information

Information submitted through the contact form is used solely to respond to your inquiry and to provide the accounting and tax services you request. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Newsletter signup information is used to send occasional tax updates, filing deadline reminders, and related practice communications. You may unsubscribe or ask to be removed by contacting us at contact@teplov.ca.

Analytics information is used to understand which pages are useful, identify technical issues, and improve the website. Analytics reports are reviewed in aggregate rather than as individual visitor profiles.

As a CPA firm, we are subject to professional confidentiality obligations under CPA Ontario standards. Client information is held in confidence in accordance with those obligations.

Data Retention

Contact form submissions are retained for the period necessary to respond to your inquiry. Client files are retained for the minimum period required by applicable professional and regulatory standards.

Newsletter signup records are retained while you remain subscribed, or as otherwise needed to maintain consent and unsubscribe records.

Your Rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at contact@teplov.ca. We will respond within a reasonable time.

Contact

Questions about this policy may be directed to contact@teplov.ca.